We understand that plans can change; however, because our event logistics, vendor commitments, and venue arrangements are finalized well in advance, we adhere to the following refund schedule:

Refund Eligibility

• Full Refund: Requests for cancellations made more than 30 days prior to the start of the event will be eligible for a full refund (minus any applicable processing fees).

• No Refunds: No refunds will be issued for cancellation requests received 30 days or fewer before the event start date.

Important Details

• Substitutions: If you are unable to attend, you may transfer your registration to another individual at any time before the event begins. Please contact us with the new attendee's information to process this change.

• Requesting a Refund: All refund requests must be submitted in writing via email to our support team. The timestamp of the email will serve as the official date of the request.

• Event Cancellation: In the unlikely event that RWGroomX is cancelled by the organizers, attendees will be notified promptly and offered a full refund or the option to roll their registration over to a future date.